Return & Refund Policy

At BEXMOND BEAUTY, customer satisfaction is important to us.

30-Day Returns

You may request a return within 30 days of receiving your order.

To qualify for a return, the product must be unused and in its original packaging.

Beauty Product Hygiene

For health and hygiene reasons, opened or used cosmetics, skincare products, and personal care items may not be eligible for return unless they are defective or applicable law requires otherwise.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us promptly with your order number and clear photographs.

How to Request a Return

Contact support@bexmond.com with your order number and reason for return. Our support team will provide the appropriate return instructions.

Please do not return products without receiving return instructions.

Refund Processing

After we receive and inspect your eligible returned item, approved refunds will be issued to the original payment method, typically within 5–10 business days.

Contact Information

Email: support@bexmond.com

Website: https://bexmond.com